Phone systems and communications platforms compatible with AlarmTraq

AlarmTraq™ can receive alarms from the full line of Avaya systems, from the oldest System 75 to the latest Aura Communications Manager, System Platform and IP Office as well as systems from Nortel, Cisco, Siemens, Fujitsu, and ROLM.

System Type Release INADS SNMP Notes
Avaya Aura® Communication Manager All Platforms Y Y
Avaya Aura® Communication Manager Branch All Platforms Y Y
Avaya Aura® Call Center Elite Multichannel All Platforms Y Y
Avaya Aura® Presence Services All Platforms Y Y
Avaya Aura® Session Manager R5.2 + N Y
Avaya Aura® System Manager R5.2 + N Y
Avaya Aura® Messaging All Platforms N Y
Avaya Aura® Communication Manager Messaging All Platforms N Y
Avaya Aura® Application Enablement Services All Platforms N Y
Avaya Aura® SIP Enablement Services R5.2 + N Y
Avaya Aura® Experience Portal All Platforms N Y
Avaya Aura® Session Border Controller All Platforms N Y
Avaya Aura Contact Center 6.2 HA (High Availability) All Platforms N Y
Avaya one-X® Client Enablement Services All Platforms N Y
Avaya Aura® Appliance Virtualization Platform All Platforms N Y
Avaya Aura® Utility Services All Platforms N Y
Avaya Media Gateways e.g. G450, G430, G700, etc. All Platforms Y Y
Avaya IP Office R3.2 + N Y
Avaya IP Office Server Edition R8.0 + N Y
Avaya IP Office Applications Server R8.0 + N Y
Avaya DEFINITY® AUDIX® All Platforms Y N
Avaya INTUITY™ AUDIX® IA770 All Platforms Y Y
Avaya Secure Access Link (SAL) Gateway R1.5 + N Y
Avaya System Platform (Domain 0) R1 & R6 N Y
Avaya Predictive Dialing System (PDS) R12 + N Y
Avaya Proactive Contact R5.2 +
Avaya Voice Portal Mgmt System (VPMS) Server R4 + N Y
Avaya Media Processing Platform (MPP) Server R3 + N Y
Avaya Call Management System (CMS) R3v8 + Y Y
Avaya Definity Prologix™ All Platforms Y N
Avaya Defnity ONE™ All Platforms Y N
Avaya Definity® g3 All Platforms Y N
Avaya Definity® g2 All Platforms Y N
Avaya System 75 R1v3 + Y N

Nortel CS1000E up to 6.0 All Platforms Y* Y *Requires external buffer
Nortel Meridian 1, Option 11C, 51C, 61C, 81C. All Platforms Y* Y *Requires external buffer
Nortel CallPilot up to ver. 5.0 All Platforms N Y
Nortel CCMS All Platforms N Y
Avaya CS1000 7.5 HA (High Availability) All Platforms Y* Y *Requires external buffer
Avaya CallPilot 5.0 HA (High Availability) All Platforms Y* Y *Requires external buffer
Nortel BCM All Platforms N Y


NEC Univerge 3C All Platforms N Y


Cisco Unified Communications Manager v4.0 + N Y
Cisco CallManager Express v3.1 + N Y

Octel® 250/350 Message Servers All Platforms Y* Y *Requires external buffer
Octel®  200 Message Server All Platforms N Y

AudioCodes Gateways All Platforms N Y SNMP v3 notification required


NICE Call Recording R3 + N Y


Fujitsu 9600 All Platforms Y* N *Requires external buffer


Siemens Hicom 300E, 330E All Platforms Y Y
Siemens HiPath 3000, 4000 All Platforms N Y
ROLM 9006, 9751 All Platforms Y N


ShoreTel Connect HQ Servers All Platforms N Y  
ShoreTel Connect DVS Servers All Platforms N Y