Version 10 of AlarmTraq brings several new features as well as changes to the previous versions. This section highlights some of the new features introduced in v10.
- Improved alarm filters - to reduce the occurrence of repeat and unnecessary alarms
- Improved Disable Notification Rules - to reject or disable notification for specific alarms by site(Product ID).
- Improved and Expanded Maintenance Object Library - with over 5300 pre-defined Avaya events instructing the system how to respond to individual alarms and errors.
- New AlarmTraq API Client, a REST API client to create new support tickets when an alarm is recieved and close a support ticket when the alarm is cleared. Supports many popular CRM systems used today.
- New AlarmTraq API WebService to process WebRequests from gateways and allows authorized users the ability to view alarm history, edit site-profiles, run reports and more.
- New Linux based agatewayCS secure alarming gateway for Nortel CS1000 and SL-100
- Improved Linux based agateway secure alarming gateway providing significant performance enhancements.
- Improved Avaya CM Traffic Measurement enchancements (10-user license included).