Before a new alarm record is added to the database and alarm notification begins, the IsRepeatAlarm routine is called to identify and block repeated or duplicate alarms from being created which can overload your inbox and ticketing systems.
The IsRepeatAlarm routine:
1- Checks to see if the new alarm matches the last alarm received from this device within the last 24 hours. If there is a match and the BlockRepeatAlarms is set to True, no alarm record is created and notification is terminated.
|Registry Key||HKLM\Software\Reilly Telecom\AlarmTraq\BlockRepeatAlarms|
2- Checks to see if the new alarm matches any previous alarms received from this device within the last hour. If the number of matches exceeds the MaxDuplicateAlarmsHourly value no alarm record is created and notification is terminated.
|Registry Key||HKLM\Software\Reilly Telecom\AlarmTraq\MaxDuplicateAlarmsHourly|