Now is the time to implement alarm automation to help streamline your ticketing process.
AlarmTraq API Client is a REST API Client library (Helper Library) used to create HTTP requests
and also to process the HTTP responses from a REST API.
AlarmTraq can raise requests directly into your ticketing systems API and automatically create and/or close trouble tickets.
See API Client and API Templates
New SALBOT3 for connectivity through Avaya SAL 3.0 Hosted connection for automatic alarm remediation, testing, and reporting, which is key to controlling the length and severity of any service outage.
As soon as an alarm is received by AlarmTraq it's analyzed using an extensive Maintenance Object Library which will determine the best way to deal with that particular alarm.
In many cases, these alarms can be resolved automatically with no human intervention before they become service affecting. All test results are then forwarded to the assigned support engineer.
We are pleased to announce the next generation of the AlarmTraq API WebService! The use of HTTPS allows a secure connection over the Internet. This provides a high level of protection against eavesdroppers or man-in-the-middle attacks.
Aurora Gateway CS
Provides secure remote alarm monitoring over HTTPS for Avaya/Nortel CS1000 systems. The agatewayCS is deployed as either a Linux or a Windows appliance on the customers local area network.
AlarmTraq has recently teamed up with NEC, through its UNIVERGE Solutions Partner Program, to provide a secure, remote alarm-monitoring platform for the UNIVERGE 3C. Utilizing a proven delivery methodology based on secure https delivered within a co-managed framework.
The UNIVERGE 3C sends alarms as SNMP version 3c Notification Messages directly to AlarmTraq which uses multi-level escalation that will immediately trigger a Level 1 notification, which can include up to 4 email fields.
REILLY TELECOM, Inc., is committed to protecting the privacy of our customers, prospective customers, and website visitors, and we strictly adhere to a policy that protects the personal and organizational data of all such parties. Under no circumstances will we sell or otherwise divulge to a third party any data we collect, nor will we use this data for any purposes other than our own marketing and internal needs.
Version 10 of AlarmTraq brings several new features as well as changes to the previous versions. This section highlights some of the new features introduced in v10.