Now is the time to implement alarm automation to help streamline your ticketing process.
AlarmTraq API Client is a REST API Client library (Helper Library) used to create HTTP requests
and process the HTTP responses from a REST API.
AlarmTraq can raise requests directly into your ticketing systems API and automatically create and or close trouble tickets.
See API Client and API Templates
The Secure Alarming Package is an add-on to AlarmTraq and provides secure alarming over HTTPS when used with any of our gateway products or custom HTTP requests.
AlarmTraq REST API v2 provides a set of HTTP endpoints that help you integrate with AlarmTraq to provide secure alarming and allow authorized clients the ability to view alarm history, edit site profiles, run reports, and more.
agateway v2 is a Linux or Windows-based secure alarming gateway package installed on your customer's local network.
agatewayCS v2 is a Linux or Windows-based secure alarming gateway package for Nortel CS1000 installed on your customer's local network.
As soon as AarmTraq receives an alarm, it's analyzed using an extensive Maintenance Object Library to determine the best way to deal with that particular alarm.
In many cases, these alarms can be resolved automatically with no human intervention before they become service-affecting. All test results are forwarded to the assigned support engineer.
New SALBOT3 for connectivity through Avaya SAL 3.0 Hosted connection for automatic alarm remediation, testing, and reporting, which is key to controlling the length and severity of any service outage.
REILLY TELECOM, Inc. is committed to protecting the privacy of our customers, prospective customers, and website visitors, and we strictly adhere to a policy that protects the personal and organizational data of all such parties. Under no circumstances will we sell or otherwise divulge to a third party any data we collect, nor will we use this data for any purposes other than our marketing and internal needs.
Version 11 of AlarmTraq brings several new features as well as changes to the previous versions. This section highlights some of the new features introduced in v11.