Maintenance Object Library

AlarmTraq includes an Avaya Maintenance Object Library with over 5300 pre-defined Avaya events instructing the system how to respond to individual alarms and errors.

When an alarm is received, AlarmTraq will automatically re-connect and perform up to six pre-assigned commands found in the Maintenance Object Library in order to try to resolve the alarm without any human intervention. All test results are sent to the support staff assigned to that site.

 

 

Alarm Definition

Maintenance Object- Enter the alarm maintenance object

Alarm Code- Enter a valid alarm code. Valid configurations are:

  • ACT
  • RES
  • RST
  • CLR

Alarm Type - Enter a valid alarm type. Valid configurations are:

  • MAJ - Major Alarm
  • MIN - Minor Alarm
  • WAR - Warning Message

On Board - Enter y, n or a number (0-255) 

Treatment - Enter the alarm treatment type. Valid configurations are:

  • MAJ - Treat as a Major Alarm
  • MIN - Treat as a Minor Alarm
  • WAR - Treat as a Warning Message
  • NONE - Record alarm but cancel all email notification
  • DROP - Reject alarm and cancel all email notification

 

Dial-Back Command

Command - Enter a valid command to test this Maintenance object

Send Port Info - Select this checkbox if you want to send the port information along with the command. Examples are:

Select the checkbox for the following commands:

  • test board 01a04 short
  • test fiber-link 01long
  • test port 01a0702 short

Do Not select the checkbox for the following commands:

  • test synchronization

  • test alarms clear short

  • test inads-link

Suffix - Enter a valid command suffix Examples are:

  • test board 01a04 short
  • test fiber-link 01 long
  • test port 01a0702 short
  • test alarms clear short