SALBOT3 is a desktop application that acts as the interface between AlarmTraq 9.0 and the Avaya SAL 3.0 Hosted Concentrator.
Using SALBOT3 for connectivity through Avaya SAL 3.0 connection for automatic alarm remediation, testing, and traffic reporting, which is key to
controlling the length and severity of any service outage.
As soon as an alarm is received by AlarmTraq it's analyzed using an extensive Maintenance Object Library which will determine the best way to deal
with that particular alarm.
In many cases, these alarms can be resolved automatically with no human intervention before they become service affecting. All test results are
then forwarded to the assigned support engineer.