SALBOT3 is a desktop application that acts as the interface between AlarmTraq 9.0 and the Avaya SAL 3.0 Hosted Concentrator.
Using SALBOT3 for connectivity through Avaya SAL 3.0 connection for automatic alarm remediation, testing, and traffic reporting, which is key to
controlling the length and severity of any service outage.
SALBOT3 acts as an agent to facilitate the SAL web form and Java entries required to establish and monitor the SSH tunnel through SAL.
Avaya SAL 3.0 Hosted connection using SALBOT3
Automated Alarm Remediation
When SALBOT3 receives a task from AlarmTraq, it attempts to login to the Avaya SSO site and establish a connection to the associated
Avaya Communications Manager (CM) and send the desired commands.
AlarmTraq alarm remediation through Avaya SAL 2.x connection
In many cases, these alarms can be resolved automatically with no human intervention before they become service affecting.
All test results are then forwarded to the assigned support engineer.
We have tested two configurations successfully:
Windows Server 2016 running on VM (ESXi 6.7) in a console window, auto logged into Windows (admin).
Windows 10 running on stand-alone desktop computer
In order to operate correctly, SALBOT3 as well as Internet Explorer and any Java windows need to be visible in the GUI of the primary monitor
at all times. The Windows desktop cannot be allowed to go to screensaver, sleep or Lock-screen. Doing so will suspend or freeze any current operations. This is not an easy task and will
require constant monitoring to maintain reliability.