Tigerpaw 9 and 10 Account Integration
Tigerpaw Account Integration is required if you would like AlarmTraq to automatically populate a new site profile with information obtained by the Tigerpaw database.
AlarmTraq will lookup a Tigerpaw account based on Telephone Number (Caller-ID number), Calling Name (Caller-ID Name) or by ProductID.
You must add 12 new fields to the dbo.tblAccounts table (see below).
Column Name | Data Type |
TPCIDNumber1 | vchar(50) |
TPCIDNumber2 | vchar(50) |
TPCIDNumber3 | vchar(50) |
TPCIDNumber4 | vchar(50) |
TPCIDName1 | vchar(50) |
TPCIDName2 | vchar(50) |
TPCIDName3 | vchar(50) |
TPCIDName4 | vchar(50) |
TPPBXID1 | vchar(50) |
TPPBXID2 | vchar(50) |
TPPBXID3 | vchar(50) |
TPPBXID4 | vchar(50) |
Once an alarm has been received, the new site profile will be created using the following information from Tigerpaw:
Also, AlarmTraq will enter the Product ID of the alarming system to the first available PBXID field the the Tigerpaw Accounts table.
To view the Tigerpaw Account Information for a site, Click on Site-Profiles>View Tigerpaw Account Info (see below).
You can now edit or view the Tigerpaw Account information for this site.